Privacy Policy

Effective Date: 1st Dec 2019

1. Introduction

Product Lens provides software for retailers and brands
We understand that you care about how information and data is collected and used. We are committed to protecting the privacy of Merchants and their Shoppers. This Privacy Policy highlights how information and data will be used and it describes our commitment to keeping your data secure. We will refer to our emails, newsletters, and other marketing and advertising practices collectively as our “Communications.” For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable natural person. This Privacy Policy applies to visitors to the Site (“, who view only publicly-available content (the “Visitors”) and subscribers (the “Subscribers”) who have signed up to access and use our platform (the “Platform”).
By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Website Terms of Service. By signing up, accessing, and/or using the Platform, each Subscriber is agreeing to the terms of this Privacy Policy and the accompanying Terms of Service.

2. Data Collected

Transactional/ Sales Data

To use the platform, Merchants will have to upload (or integrate a read-only connection) transactional/ sales data which will be stored on our databases. This data will be used to improve Services and develop new features for Merchants on the platform. Merchants have the full right to delete all data relating to their operations, when they terminate their accounts. The information and data uploaded belongs to Merchants and Haste does not have the right to redistribute or resell transactional data without explicit written consent from Merchants using the platform.

Contact Information

When you contact us through the “Contact Us” page, or sign up to become a Subscriber, you may be asked to provide certain information about yourself and your company (“Contact Information”). The Contact Information is used to provide the requested Service or information, and to contact subscribers and visitors for purposes of direct marketing of our current and future Services. We retain Contact Information to send product updates, relevant marketing, training and events based on the users’ communication preferences.

Billing Information

In order to purchase a subscription to our Platform, you will be required to provide certain additional information which may include a credit card number, expiration date, billing zip code, activation code, and similar information (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent. Haste does not directly store, obtain or process any Billing Information within the application.

Information Tracking Technologies

We receive and store certain information about how you use our websites and Services when you visit them through the use of Information Tracking Technologies (“ITT”). Our servers collect similar information when you are logged into our website or Services.
The information we receive through ITT may be associated with you, depending on the website or Services you are using, and whether you have provided information identifying yourself to the website or Services.
Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.
When you visit our Site, your browser may also tell us information such as the actions you take on our Site, the page that led you to our Site and, if applicable, the search terms you typed into a search engine that led you to our Site.
You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content for you that we think you might like, based on your usage patterns, and generally to improve the Services.
We use ITT to collect information about your interactions with the Site (“Usage Data”) and how the Site is performing (“Analytics Data”). Usage Data may include information regarding any interaction you have with the Site, such as which functionalities are used and the frequency of use (e.g., pages visited, actions taken, queries run, user accounts, account roles, and connected database types). Analytics Data may include query response times, application response times and other metrics that monitor the responsiveness of the Site.
In addition, third parties may be able to collect information about your online activities when you use our websites or Services from ITT. We do not respond to web browser ‘do not track’ signals or other similar transmissions that indicate a request to disable online tracking of users who visit our websites or who use our websites or Services.
If you receive emails from us, we may use certain analytics tools, to capture data such as when (and where) you opened our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.

3. Information Security

We understand that the security of your data is important. We implement reasonable administrative, technical, and physical security controls designed to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely effective, and we cannot ensure or warrant the security of your Personal Information.
Your data files are stored on our servers and the servers of our affiliated companies and companies we hire to provide services to us.